User Guide

Tutorial Videos

First Use

Tutorial

Daisy Chaining Installation Tutorial Standalone Mode

Daisy Chaining Installation Tutorial USB Mode

How to Generate Meeting Invitation QR Code

Smart Devices Screen Sharing

Download

Kandao Meeting App

Kandao Meeting App is a powerful management tool designed specifically for Kandao 360° video conferencing devices (currently supported models: Kandao Meeting Ultra and Kandao Meeting Ultra Standard). Whether you're using iOS or Android, you can easily configure the devices, control them in real time, and quickly start meetings while efficiently managing your equipment.

  • iOS
  • Android
V2.1.0

2025-12-08

Update

V2.1.0

New Features & Improvements
1. Enhanced Tablet & Large-Screen Experience:
The interface has been optimized for tablets and large-screen devices, offering a more refined layout and smoother interaction.
2. One-Tap Network Info Copy:
Supports one-tap copying of the device’s network information, making network management more convenient and efficient.

V2.1.0

2025-12-08

Update

V2.1.0

New Features & Improvements
1. Enhanced Tablet & Large-Screen Experience:
The interface has been optimized for tablets and large-screen devices, offering a more refined layout and smoother interaction.
2. One-Tap Network Info Copy:
Supports one-tap copying of the device’s network information, making network management more convenient and efficient.

Kandao Meeting Ultra Standard

Kandao Meeting Ultra标准无屏版;Kandao Meeting Ultra Standard

Firmware S4.5

2025-11-08

Available for in-device update

Update

Firmware S4.5

1.Added support for up to 16 custom view modes.
2.Added a view icon toggle to hide view status icons.
3.Added support for full-screen display in Camera Tool, with recording and photo icons hidden.
4.Optimized face deduplication in Daisy-Chaining Mode and added manual calibration for master-slave device positioning.

Kandao Meeting Omni

The Kandao Meeting Omni integrates multiple video conferencing cameras of Kandao, to cover larger rooms and involve more participants.
If you have any questions, please contact us. Email: service@kandaovr.com

Windows V1.6.1.9

2025-07-24

Update

Windows V1.6.1.9

1. Optimize the clarity of Zoom connection.
2. Optimize the experience of using Meeting Pro.
3. Fix some known issues.

FAQ

  • FAQ
  • Private Information

How to solve the issue ‘This device isn't Play Protect Certified’?

To resolve the issue that ‘This device isn't Play Protect Certified.’, please ensure that your firmware is up-to-date and complete the GSF ID registration process. Here are the steps to follow:


1. Navigate to the home page of the Meeting camera built-in system.

2. Click on "GSF ID Registration."

3. Slide down and click on step 5.

4. Follow the guide to register the GSF ID.

5. Reboot the system.

 

Please be aware that there might be some network delays before the changes take effect (The registration processing time varies due to Google's system procedures, not because of any product issues. We appreciate your patience during this wait).

 

If you have any further questions or encounter any issues during this process, please feel free to contact us. We are here to assist you.

(If the issue persists for an extended period, you may consider resetting the device to its factory settings and repeating the registration process.)

How to Enter Text in Conference Software (e.g., Teams) on the Conference Device?

Contact us

Product Support

service@kandaovr.com

Product Support

sales@kandaovr.com

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marketing@kandaovr.com